Description:
When a borrower tries to complete a task, they may get a message that tells them that they do not have permission to view or complete this task and keeps them from completing the task.
Steps to resolve:
This message will show when a borrower is logged into one account and trying to complete the tasks of the other borrower/person on the loan file. Examples of this message are shown below. To correct, the task will need to be accessed and completed by the borrower it is assigned to.
Web:
Mobile:
Additional resources:
Published: 10/04/2024 Last Update: