Description:
The user sent or imported the disclosure package and has found that the disclosures show all the field ID numbers instead of the actual loan data.
Steps to resolve:
This happens when someone accidently (or intentionally) changes the disclosures to use field ID's instead of the Loan Data, this is done in Encompass.
Encompass:
- When preparing disclosures in Encompass, the user is presented with the screen shown below, at the bottom, there is a dropdown to change from Loan Data to Field ID's (Loan Data is the default and what SHOULD be used), this is prior to choosing to use nCino Mortgage to send disclosures.
- The only way to fix this would be for the user to resend the package correctly using the Loan Data.