Description:
Sometimes an Encompass user will get this Error message when they are trying to perform a function in Encompass:
Steps to resolve:
Encompass requires a minimum of 12 GB of RAM to run ; the user may have too many other processes running on their computer or their computer does not have enough memory.
Web:
- Have the user try from another computer (same login) and it should work.
- They will then want to work with their internal IT team on getting their memory increased on their device.
- Running out of memory can also result in this error from the disclosure tracker in nCino Mortgage, when sending a disclosure package: