Description:
The nCino Mortgage platform integrates with select appraisal providers, allowing loan officers to receive appraisal updates on the Mobile App. When a final appraisal report is released, a PDF copy of the report will be available for viewing. nCino Mortgage does not support appraisal ordering.
Steps to resolve:
The company must be setup with an Appraisal API integration and appropriate settings by nCino Implementation. Additionally users must be on mobile app version 24.4 or later.
Mobile:
- Log into Mobile App
- Navigate to Loans
- Select a loan
- Go to the Services section
- If appraisal was ordered you will see red number indicator.
- Select Appraisals to view updates
Solution:
nCino Mortgage integrates with select Appraisal providers to allow the appraisal process to be viewed on mobile. Please note the order is placed outside of nCino Mortgage and only updates and the final PDF can be viewed on the mobile App.